Privacy Policy
Last updated: 19 May 2026
1. Introduction
Welcome to Davis & Moore Online
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website:
https://www.davisandmooreonline.co.uk/
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Davis & Moore Online is responsible for your personal data (the “data controller”).
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
sales@davisandmoore.co.uk
Textile House, Trafford Park Road,
Trafford Park, Manchester M17 1NJ
Tel: 0161 848 8008
3. What Data We Collect
We may collect and process the following types of personal data:
a) Information you provide directly
- Name
- Email address
- Phone number
- Any information submitted via contact forms or enquiries through your online account.
b) Automatically collected information
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
c) Cookies and tracking
We use cookies and similar technologies to enhance user experience and analyse website traffic (see Section 7).
4. How We Use Your Information
We use your data for the following purposes:
- To respond to enquiries or requests
- To provide and improve our services
- To operate and maintain our website
- To monitor website usage and performance
- To comply with legal obligations
We will only use your personal data when the law allows us to.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent – when you submit forms or accept cookies
- Legitimate interests – to improve our services and website
- Legal obligation – where required to comply with law
6. Data Sharing
We do not sell your personal data. However, we may share it with:
- Website hosting providers
- IT and system administrators
- Legal or regulatory authorities if required
All third parties are required to respect the security of your personal data.
7. Cookies
Our website uses cookies to:
- Ensure proper functionality
- Improve user experience
- Analyse website traffic
You can control or delete cookies through your browser settings.
8. Data Retention
We only retain your personal data for as long as necessary and as long as your account is active:
- To fulfil the purposes we collected it for
- To comply with legal, accounting, or reporting requirements
9. Data Security
We implement appropriate technical and organisational measures to protect your data against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
However, no internet transmission is completely secure.
10. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data transfer (portability)
- Withdraw consent at any time
To exercise any of these rights, please contact us.
11. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy policies or practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page accordingly.
13. Complaints
If you are unhappy with how we handle your data, you can contact the UK supervisory authority:
Information Commissioner’s Office (ICO)
https://www.ico.org.uk/
